Buy Confidently with Our 1-Year Manufacturer's Warranty
Quality is our number one concern. Because VisionSpecialists.org is committed to selling only the highest quality, premium products, we offer a 12-month manufacturer's warranty for all of our frames and lenses. If you notice any defects in your frame or lenses that are covered under our warranty (see chart below), we will repair or replace your item free of charge, as long as it is returned to us within one year of purchase.
Call our customer service department at 1800-318-5560 to find out if the damage to your product is covered under our warranty and to get your free shipping labels.
|What's Typically Covered||What's Not Covered|
Please do NOT attempt to repair eyewear yourself. We cannot accept products that have been tampered with for repair/replacement under a manufacturer's warranty.
100% Prescription Accuracy
VisionSpecialists.org offers the same, if not higher, level of quality craftsmanship that you would find at a brick-and-mortar glasses store. If you find your prescription lenses are anything less than perfect, we will remake your lenses in the same frame absolutely free.
And if your doctor makes any changes to your prescription within 30 days of you receiving your order, we will make new lenses for your same frames for free. If your doctor changes your prescription 31-90 days after receiving your order, we will remake your lenses at 50% of the retail cost.